Mission:

KANDU creates, promotes, and provides diverse opportunities offering people with disabilities or disadvantages the ability to pursue greater independence and explore their limitless potential.

Job Summary:

Day Services Manager oversees daily operations of KANDU's Day Services Department, manage support staff, and ensure care meets organizational and legislative standards. They also seek ways to improve departmental processes through training, technology, or other initiatives to boost employee performance and client engagement.

Day Services Manager Job Duties:

Build and maintain client relationships to ensure service satisfaction. Develop and implement training programs so all employees understand their roles and responsibilities. Review and approve vendor invoices prior to payment. Assess employee performance, deliver constructive feedback, and offer training opportunities to support skill development. Manage the day-to-day operations of KANDU's Day Services Program in accordance with our mission, goals, policies, and procedures. Coordinate with other departments to ensure that services are delivered to clients efficiently and effectively. Assist clients with preparing food, feeding, toileting, personal hygiene (washing faces, brushing teeth), changing depends, and emptying catheter bags as needed.

Day Services Manager Responsibilities:

Provide outstanding customer service to stakeholders including clients, guardians, parents and funders. Manage the staff of Client Care Associates Partner with Marketing team to grow the services Promote cross-departmental communication. Ensure adequate coverage to meet the required staff-to-client ratios

Day Services Manager Qualifications:

Previous experience in Adult Day Care Center or a similar position. CNA License is strongly preferred. Proven track record of successful team management and leadership. Excellent communication, interpersonal, and problem-solving skills. Ability to develop and implement process improvements. Strong project management skills. Ability to pass

Caregiver Background Check Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person