Parts Service Manager

Position:

Parts & Service Manager (Heavy Equipment)

Department:

Shop Location:

Southwestern, PA Supervisor:

Fleet Manager Status:

• Full Time/Exempt (Administrative)

Purpose:

The Parts & Service Manager oversees maintenance operations, technicians, and inventory to minimize machine downtime and ensure efficient repairs. Key responsibilities include leading repair teams, managing parts inventory, budgeting, and ensuring customer service.

Responsibilities:

• Supervises maintenance technicians, schedules repairs, and manages the shop floor to ensure efficiency
• Manages inventory, procurement, and ordering of parts to ensure availability for repairs
• Track billing to ensure parts are cost coed to proper work order
• Maintain parts technical resources with most current information
• Read appropriate manuals to ascertain type and specification of part
• Provide pricing and product information to employees
• Dispense parts to the service department when needed
• Order out-of-stock parts
• Perform inventory counts and audits
• Meet departmental production and profitability goals
• Maintain an organized, clean and safe work area
• Participate in required training
• Record all hours worked accurately in company's timekeeping system
• All other duties and responsibilities as assigned by management

Experience:

5+ years in heavy equipment maintenance, dealership service departments, or similar roles Previous parts purchasing experience preferred Previous heavy equipment maintenance / service experience preferred

Skills & Abilities:

• Ability to proficiently utilize OEM diagnostic software (ex. CAT, Cumins)
• Ability to work in a fast-paced, team-oriented atmosphere
• Ability to proficiently utilize the programs with the Microsoft Office Suite
• Ability to be a highly motivated, self-starter
• Ability to handle changing priorities and use good judgment in stressful situations
• Ability to assess and quickly solve problems
• Possess excellent verbal and written communication skills
• Possess strong communication skills
• Possess sound mechanical knowledge
• Possess strong negotiation and purchasing skills

Physical Requirements:

Ability to wear and properly utilize appropriate personal protective equipment (PPE) to work or visit within areas where it is required PPE includes but is not limited to: hard hat, task specific safety glasses, life vest, respirators, task specific hearing protection, task specific safety shoes (steel toe or metatarsal), and /or other protective equipment as required by the work performed and may change based on the location in which the work is being completed Ability to walk, step, climb, and otherwise move from one location on the job site to another Depending on equipment in use, the chosen candidate must be able to physically get into and get out of equipment through the use of vertical mounted ladders up to and including 10' or more in height Ability to visually see worksite environment and observe equipment operations (either naturally or with corrective lenses) Ability to stand, stoop, kneel, squat, climb, and sit for long periods of time Ability to complete repetitive movements by feet, shoulders, arms, wrists, hands and back in performance of work Ability to climb vertical ladders. Working at elevated heights Ability to lift up to and including fifty (50) lb. objects as required Ability to carry up to and including fifty (50) lb. objects as required Ability to adapt to outdoor conditions and prolonged exposure to the elements Ability to work outdoors in all-weather conditions

Educational Requirements:

High School Diploma or equivalent is preferred

Licenses or Certifications:

• Valid state issued driver's license required OSHA 30 certification preferred

Travel:

• Travel required on an is needed basis

EEO :

Company is an Equal Opportunity Employer including disabilities and protected veteran status

Pay:

$40,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Prescription drug insurance Vision insurance

Work Location:

In person