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Legacy Finance of AL

Customer Service Representative (CSR 1)

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service. As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts. What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have:
Strong communication, organizational, and problem-solving skills.

Prior Finance, Retail, or Sales experience.

Ability to work beyond our standard weekday hours if necessary to meet business goals. Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation