Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
HV
Hitt Ventures
Sales/Customer Service Representative
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Alabama data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,247 / year median in Alabama
-4% projected decline
Job Description
Job Summary We are seeking an energetic and motivated Sales/Customer Service Representative to join our dynamic team who's eager to move up in management! In this role, you'll be a frontline ambassador for our company, providing exceptional customer support and client services through various communication channels. Your enthusiasm, organizational skills, and technical proficiency will help foster positive relationships with clients, drive sales, and ensure customer satisfaction. This paid position offers an exciting opportunity to develop your communication and sales skills in a fast-paced environment while making a real impact on our customers' experiences. Responsibilities Engage with customers via phone calls, emails, and live chat to address inquiries, provide product information, and resolve issues promptly. Assist clients with sales transactions, including processing orders, handling electronic payments, and maintaining accurate records. Support customer service efforts by troubleshooting problems, offering solutions, and ensuring a high level of client satisfaction. Conduct outbound calls to follow up on leads, promote new products or services, and gather feedback to improve service quality. Maintain excellent phone etiquette and communication skills to build rapport with diverse clients in multiple languages if applicable. Manage data entry tasks efficiently while demonstrating strong organizational skills to keep customer records up-to-date and accurate. Experience Previous call center experience or roles involving extensive phone communication is preferred. Proven ability in sales or customer support roles with a focus on client engagement and problem-solving preferred. Strong typing skills combined with excellent written communication abilities for effective documentation and correspondence. Demonstrated technical proficiency in using computer systems for data entry, analysis, and customer relationship management (CRM) preferred. Experience in processing payments is advantageous but not mandatory. Join us as a Sales/Customer Service Representative where your proactive approach and dedication will contribute directly to our success! We value energetic individuals who thrive in engaging environments and are eager to grow their careers by delivering outstanding service every day.