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Polyplex USA

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
Pay: $40,000/yr
Posted: 7 weeks ago
Location: Decatur, AL (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/22/2026

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Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Customer Service Representative Job Summary:
Polyplex is looking for a motivated Customer Service Representative to join our growing team!
Pay & Perks:
Salary:
$40,000 BCBS of Alabama for medical, Guardian- Dental; EyeMed- Vision Life insurance, STD, LDT, and identity theft are covered at 100% 401k match program: The company matches 3.5% on an employee's contribution of 6% 80 hours of accrued Vacation 24 hours of accrued Emergency Leave 10 paid
Holidays Requirements:
High school or GED Bachelor's degree is preferred 1 year of Customer Service experience preferred
Duties & Responsibilities:
Order Fulfillment & Costing (arrange logistics and monitor carrier costing, warehouse costing, inventory reconciliation, consignment account reporting, verification of delivery, aging inventory, invoicing, PO's) Customer Relations (email communication to customers, monthly closing, order tracking, customer status reports, cross training)
Customs & Compliance Competencies:
Above Average knowledge: excel, work & Outlook Well spoken Aptitude for problem solving Multitasking Experience Preferred 1 year(s): 1 year of industry experience preferred Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.