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Alex Percy Agency - COUNTRY Financial
Insurance Office Assistant
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Alabama data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$43,241 / year median in Alabama
-7% projected decline
Job Description
Insurance Office Assistant Alex Percy Agency - COUNTRY Financial - 3.7 Decatur, AL Job Details Full-time $15 - $17 an hour 4 hours ago Benefits Paid time off Opportunities for advancement Life insurance Qualifications Insurance (Financial sectors) Full Job Description Job Overview At The Alex Percy Agency LLC , we believe in collaboration, integrity, respect, and working together to provide exceptional service while having fun. If you thrive in a team environment and are motivated to help others, we'd love to meet you! We are looking for an Insurance Office Assistant to join our team. In this role, you'll be responsible for engaging with clients through phone, email, and in-person interactions. You'll help resolve client issues, schedule appointments, and ensure a smooth, organized workflow. This is a full-time position with an hourly range of $15-$17 per hour , depending on experience level. We encourage professional development and invest in you as more than just a cog in the system—we see you as a human being. We are intentional with our time and do purposeful work while at the office, delivering an exceptional work-life balance. Apply Today!