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Personnel Resources

Strategic Support

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Strategic Support Clerical Personnel Resources Dothan , AL 36303 $18.00 / hour Contract to Perm Contract to
Perm Job ID:
63121459 Job Description The Strategic Support Representative provides professional customer support, resolves service issues, monitors accounts, and works with internal teams to ensure customer needs are met efficiently and accurately. Key Responsibilities Respond to customer inquiries by phone and email. Investigate and resolve service issues, including missed pickups and delivery delays. Monitor accounts, resolve compliance issues, and coordinate with internal teams. Track shipments and apply required ANSI codes. Maintain accurate records and support customer requirements. Participate in meetings and identify opportunities to improve service and processes. Qualifications High school diploma or equivalent. Strong communication, customer service, and problem-solving skills. Ability to multitask in a fast-paced environment. Proficient with computers and office software. Detail-oriented, organized, professional, and team-focused. Commitment to customer service and confidentiality.
Pay:
$18/hour 1st and 2nd shift openings! Personnel Resources is an Equal Opportunity Employer. #CL Meet Your Recruiter Personnel Resources Recruiter Personnel Resources can connect you with opportunities to build your skills, flexible jobs that fit your lifestyle and companies where you can build a lasting career. You'll be treated with respect and decency, and given opportunities to work in a safe environment with competitive pay and benefits. 334-794-8722 hireme@prdothan.com Connect on Facebook Connect on LinkedIn 334-794-8722 hireme@prdothan.com Connect on Facebook Connect on LinkedIn About Dothan, AL Ready to kickstart your career in the charming city of Dothan, Alabama? With its Southern hospitality, vibrant arts community, and endless outdoor adventures, Dothan offers a unique blend of opportunities for job seekers. Nestled in the heart of the Wiregrass region, this city boasts attractions like the iconic Dothan murals, the Dothan Opera House, and the famous Peanut Festival, showcasing its rich cultural heritage. Explore job openings in this thriving area and discover why Dothan is not just a place to work, but a place to call home. Join us in exploring a city where career growth meets Southern charm. Related Jobs There are currently no related jobs. Please sign up for Job Alerts . Loading... CMA Dothan, AL Paraprofessional Banks, AL Paraprofessional Newton, AL

Benefits

  • Dental Insurance