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Ace Hardware Homewood

Cashier/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Cashier/Customer Service Ace Hardware Homewood Homewood, AL Job Details Part-time | Full-time $12 - $15 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Retail customer service procedures Customer relationship building Phone communication Customer engagement Retail math Client interaction via phone calls Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional service to our customers while efficiently handling transactions. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to work collaboratively in a fast-paced retail environment. Responsibilities Greet customers warmly and assist them with inquiries, ensuring a positive shopping experience. Operate the cash register accurately, processing transactions and handling cash with precision. Utilize retail math skills to assist customers with pricing inquiries and provide accurate change. Engage in upselling techniques to promote additional products and enhance customer satisfaction. Collaborate with team members to maintain store organization and cleanliness. Communicate effectively with customers, addressing their needs and resolving any issues promptly. Maintain knowledge of store promotions, products, and services to provide informed assistance. Assist in stocking shelves and organizing merchandise as needed. Requirements Strong phone etiquette and customer service skills are essential. Experience operating a cash register or similar point-of-sale system is preferred. Basic math skills are necessary for handling transactions accurately. Ability to collaborate effectively with team members to achieve sales goals. Bilingual candidates are highly encouraged to apply, as this will enhance customer interactions. Previous experience in a grocery store or retail environment is a plus. A willingness to learn about products and services offered by the store is important for success in this role. Join our team and contribute to creating an enjoyable shopping experience for our customers!
Job Types:
Full-time, Part-time Pay:
$12.00 - $15.00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Shift:
8 hour shift Ability to
Commute:
Homewood, AL 35209 (Required) Ability to
Relocate:
Homewood, AL 35209: Relocate before starting work (Required)
Work Location:
In person