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IH
Independent Home Medical Equipment
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Alabama data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,247 / year median in Alabama
-4% projected decline
Job Description
Now Hiring:
CSR / DME
Customer Service Representative Location:
Huntsville, AL Pay:
$18-$20/hour +Benefits Schedule:
Full-Time | Monday-Friday | In-Office We are hiring a Customer Service Representative with experience in DME, healthcare, medical office, or front desk operations . This role is ideal for candidates with strong patient service, insurance verification, EMR, and scheduling experience .Key Responsibilities:
Provide front desk support and greet patients professionally Verify insurance and enter patient information in EMR systems (Brightree preferred) Answer calls, schedule appointments, and assist patient inquiries Maintain accurate records and ensure HIPAA compliance Coordinate with technicians and internal teamsQualifications:
1+ year of experience in healthcare, DME, medical receptionist, or customer service EMR and Microsoft Office experience Strong communication and organizational skills Professional, reliable, and patient-focusedKeywords:
HiringCSR, DME
Customer Service Representative, Patient Services Representative, Medical Receptionist, Healthcare Customer Service, EMR, Brightree, Front Desk Medical, Fruitland Park FL Jobs Apply today to be part of a growing healthcare team!Job Type:
Full-time Pay:
$18.00 - $20.00 per hourBenefits:
401(k) Dental insurance Health insurance Vision insurance Application Question(s): Have you ever worked in a healthcare environment? (Front desk, receptionist) Do you have experience collecting and verify patient demographics, medical history, and insurance information?Experience:
healthcare environment: 1 year (Required) Ability toCommute:
Huntsville, AL 35811 (Required)Work Location:
In personBenefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance