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Motel 6 / Studio 6

Guest Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Guest Service Representative Motel 6 / Studio 6 - 3.3 Huntsville, AL Job Details Part-time | Full-time $10 - $14 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Customer records maintenance Computer operation Customer communication Hotel and accommodations payment processing Resort experience Payment processing Greeting customers Cleaning Computer skills Venue guest services
Full Job Description Position:
Guest Service Representative (GSR) / Night Service Representative (NSR)
Type:
Full-Time / Part-Time |
Pay:
$17-$20 per hour About the Role Studio 6 Extended Stay Huntsville AL is looking for a reliable, customer-focused Guest Service Representative (GSR) / Night Service Representative (NSR) to join our team. You will be responsible for providing excellent guest service, handling front-desk operations, and ensuring a smooth experience for our guests. Key Responsibilities Greet and assist guests with check-in and check-out. Handle reservations, room assignments, payments, and guest requests. Respond to guest questions and resolve issues professionally. Maintain accurate guest and reservation records. Monitor guest balances and follow up on pending payments. Handle front-desk calls and other daily hotel operations. Maintain a clean and organized front-desk area. For NSR shifts, monitor the property and complete overnight tasks and reports. Follow company policies, safety procedures, and hotel standards. Requirements Previous hotel or customer service experience preferred. Strong communication and customer service skills. Basic computer skills and ability to learn hotel systems. Ability to handle payments and maintain accurate records. Ability to work independently and as part of a team. Flexible availability, including nights, weekends, and holidays for NSR. Must be authorized to work in the United States. What We Offer $17-$20 per hour Full-time and part-time opportunities Paid time off and holiday pay Employee discount on hotel stays Opportunities for career growth and advancement Supportive work environment How to Apply Apply directly through this job posting or visit the front desk at Studio 6 Extended Stay Huntsville AL to complete an application. We review applications on a rolling basis, so apply today!
Pay:
$10.00 - $14.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Vision insurance
Work Location:
In person