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IS
Integrity Services
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Alabama data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,247 / year median in Alabama
-4% projected decline
Job Description
We are a growing family owned HVAC business located in Madison city. We are looking for high-energy positive individuals who are attentive, inspire customer loyalty, articulate and engage well with our customers and staff. Our CSR's assists in responding effectively to customers in a fast paced environment. They identify and assess customer needs to help achieve excellent service and satisfaction through open and interactive communication.
A successful candidate will be:
- Excellent in communication skills (phone, email and reporting)
- Takes the extra mile with customers (ability to empathize)
- Detailed oriented and able to multitask, prioritize and manage time effectively.
- Be a dog lover.
Job Type:
Full-time Pay:
$16.00- $20.