Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and voice of our organization, providing exceptional support to our clients and ensuring their needs are met with professionalism and enthusiasm. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop your communication skills, enhance your organizational abilities, and be a key player in delivering outstanding customer experiences. Duties Respond promptly and professionally to customer inquiries via multi-line phone systems, email, and in person. Manage front desk operations, including greeting visitors, handling incoming calls, and directing them appropriately. Utilize computer literacy skills to perform data entry, update client records, and maintain accurate filing systems using productivity software such as Microsoft Office and spreadsheets. Assist with office management tasks like calendar management, scheduling appointments, and organizing meetings to ensure smooth daily operations. Provide support with clerical duties including proofreading documents, managing correspondence, and maintaining organized filing systems. Use technical proficiency in software like QuickBooks for basic bookkeeping tasks and client account management. Demonstrate excellent phone etiquette while communicating clearly and effectively with clients and team members to ensure high-quality customer support. Qualifications Proven experience in office management or administrative roles with strong organizational skills. Ability to manage time efficiently while handling multiple tasks simultaneously . Personal assistant or clerical experience that demonstrates professionalism and reliability is advantageous. The candidate must already have their P&C license or their Life insurance license. Join us today to be part of a vibrant team committed to delivering top-tier customer service! This role offers an engaging environment where your organizational talents and technical skills will shine as you help create positive experiences for every client you serve.

Pay:

From $22.00 per hour

Benefits:

Flexible schedule

Work Location:

In person