Bilingual Customer Service Representative Laurel Flowers State Farm Saraland, AL Job Details Full-time From $21 an hour 1 hour ago Benefits Paid holidays Health insurance Dental insurance Paid time off Snacks provided Vision insurance Professional development assistance Opportunities for advancement Food provided Retirement plan Qualifications Spanish Customer communication Account development English Customer relationship management Insurance sales Account management Full Job Description Benefits Monthly commission
SIMPLE IRA
Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Bonus based on performance Dental insurance Free food & snacks
BILINGUAL SPANISH - ENGLISH REQUIRED ROLE DESCRIPTION
As Account Representative for Laurel Flowers State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations.
QUALIFICATIONS
Excellent problem solver Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer
BENEFITS
Paid time off (holidays and personal/sick days) Retirement Benefits Salary plus commission/bonus Health benefits Growth potential/opportunities for advancement within my agency Active Community Involvement Ability to Earn Paid Vacation Compensation $21.00 per hour
Pay:
From $21.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Vision insurance