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Customer Service Rep - Physician Enterprise
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Arkansas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,575 / year median in Arkansas
+1% projected growth
Job Description
Overview Directly responsible for scheduling PCN clinic patients for treatment, processing patients' demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services to PCN clinic patients. Qualifications High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.