Sales Associate/Customer Service

Company Overview Parts Unknown is an upscale clothing, footwear and accessories boutique for men and women located in the heart of Downtown Eureka Springs. We are seeking a part-time Retail Sales Associate to join our team to provide exceptional customer service and create long-term quality relationships with our customers. Benefits Attractive Compensation Package 401k 40% Employee Discount on all of our 100+

Brands:

Here are a few. Men & Women Apparel Brands Pendleton True Grit Game Guard Ivy Jane Billy T Johnny Was Liverpool Aventura Reyn Spooner Tommy Bahama Kuhl Scully (50% Discount) Men's & Women Footwear Brands Olukai Ariat Reef Born Old Gringo Hey Dude Hoka Birkenstock Pikolino Sofft Ugg Men & Women Accessories Brands Brighton Kendra Scott Maui Jim Smart Wool Suncloud Tilley Hats Henchel Hats Paige Wallace Blenders Sockwell Dorfman Hat Duties Sales and Related Activities Greet the customers warmly and assist them with product selections. Provide excellent customer service, assisting customers with their shopping experience; Develop and maintain customer relationships. Upsell items to enhance customer satisfaction and increase sales and to exceed the oval store goals. Operate POS systems for sales transactions, including cashiering and cash handling Support in performing retail math calculations for pricing, discounts, and sales tracking Conduct product demos to showcase new arrivals and features Manage inventory levels through stock replenishment and stocktaking Assist with supervising store activities when needed, ensuring smooth operations Maintain merchandising standards by stocking shelves and organizing displays. Ensure the sales floor is clean, organized, and inviting at all times Skills Customer service excellence with a friendly attitude and problem-solving skills Upselling techniques to promote products effectively without being pushy Proficiency with POS systems and cashiering procedures Strong communication skills, including phone etiquette and active listening. Knowledge of retail store operations Ability to perform basic & retail math accurately for pricing and sales analysis. Experience with merchandising, stocking, and product demos This position is ideal for individuals passionate about fashion retail who enjoy engaging with customers and working in a dynamic team environment. Bilingual abilities to serve a diverse customer base effectively (nice-to-have) Compensation $11.00- $14.00 per hour Commission Yes Hours Per Week 20-29 Paid Training Yes Pay Frequency Bi-Weekly Shift Announcement Bi-Weekly Employees working per shift. 5 or fewer

Work Remotely No Pay:

$11.00 - $14.00 per hour

Benefits:

401(k) Employee discount

Shift:

Day shift

Experience:

Retail Sales:

1 year (Preferred)

Work Location:

In person