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ABF Freight

Student Worker, Customer Service and Administrative Operations

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Arkansas data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,575 / year median in Arkansas

+1% projected growth

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Job Description

Job Description The Student Worker, Administrative Services is responsible for a variety of office procedures which varies by the department in which the student worker is employed. This position offers some flexibility when working around the student's class schedule. Responsibilities Maintain communication between service center personnel and internal/external customers. Perform and prioritize various administrative tasks with little or short notice. Multi-task and pay careful attention to accuracy and details of the work. Audit invoices and review documents. Maintain a positive attitude in a fast paced, highly intense work environment. Work in a team setting to accomplish the department goals. Other duties and projects, as assigned.
Requirements Education:
Must be a student, actively working towards a degree.
Computer Skills:
Must be proficient in Microsoft Office programs.
Additional Requirements:
Must have excellent customer experience and organizational skills. Must have excellent verbal and written communications skills.
Competencies:
Active Learning Flexibility and Adaptability Initiative Interpersonal Relationships Managing Multiple Priorities Problem Solving Other Details Work Hours:
This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
Travel Requirements:
Minimal (0%-25%)
Compensation:
This is a hourly position paid weekly. About Us ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence. Return to Results