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First Service Bank

Customer Care Specialist (Part-Time)

Career Insights for Customer Service Representative (General)

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Based on Arkansas data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,575 / year median in Arkansas

+1% projected growth

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Job Description

Who We Are Superior Customer Service At First Service Bank, service is our middle name. We strive to exceed our customers' expectations by creating a remarkable customer experience daily. Our associates are relationship-builders who work to understand our customers' needs . Join Our Team and Earn a $1,500 New Hire Sign-On Bonus! First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020-2026)!
Position:
CUSTOMER CARE SPECIALIST
(Video Teller)
Location:
Greenbrier, Arkansas Availability:
Part-time hours: Mondays through Fridays between 7 a.m. and 9 p.m., and Saturdays between 8 a.m. - 12:30 p.m. Preferably live within 30 miles of a First Service Bank branch or be willing to relocate. Are you ready to be an ambassador of a dynamic and growing banking environment? Do you have a passion for providing top-notch customer service? If so, we have the perfect opportunity for you! Why You'll Love Working with
Us:
$1,500 New Hire Sign-On Bonus! Be part of a professional team that values excellence and innovation. Work in a supportive and engaging atmosphere where your skills will shine.
What We're Looking For:
Education:
High School diploma or equivalent.
Experience:
At least six months of stellar customer service experience in a business-related environment is preferred.
Skills:
Outstanding communication skills (verbal, written, and face-to-face), professional appearance, tech-savvy, detail-oriented, and excellent organizational skills.
Bonus Points:
Prior banking and sales experience (preferred but not required). Why Join Us? This position comes with a first-class, comprehensive benefits package, including: Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month! Clothing stipends to keep you looking sharp and professional. Professional and personal development opportunities to help you grow and advance in your career. Tuition reimbursement to support your educational goals. To learn more about our amazing benefits, visit: www.firstservicebank.com/careers First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Ready to embark on an exciting career journey with us? and let's make banking better together!

Benefits

  • Financial Aid/Assistance
  • Bonuses/Stipends
  • Health Insurance
  • Dental Insurance