A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Customer Service & Administrative Associate (Entry Level)
Job Summary Company:
LOMANCO, INC.
Location:
Jacksonville, AR 72076
Industry:
Manufacturing -
Residential Ventilation Products Job Type:
Full-Time, Employee Experience:
1-2
Years Preferred Education:
Some College Coursework Completed Career Level:
Experienced (Non-Manager) Join Our Team! LOMANCO, INC., a nationally recognized manufacturer of residential ventilation products, is looking for a motivated, dependable, and customer-focused individual to join our team as a Customer Service & Administrative Associate . If you're organized, enjoy helping people, have strong computer skills, and thrive in a fast-paced office environment, we'd love to hear from you. This is an excellent opportunity to build your career with a stable company that values teamwork, professionalism, and personal growth. What You'll Do Deliver outstanding customer service by assisting customers and supporting our sales team. Enter and maintain accurate customer and inventory data. File, mail, and organize office documents. Process and prepare literature orders for shipment. Maintain accurate inventory records. Support daily office operations and other administrative tasks as needed. Effectively manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail. What We're Looking For High school diploma or equivalent; some college coursework preferred. 1-2 years of customer service, administrative, or office experience required. Strong data entry and computer skills. Proficiency with Microsoft Office, including Excel, Word, and Outlook. Ability to multitask and work efficiently in a fast-paced, team-oriented environment. Self-motivated, dependable, and able to work independently as well as collaboratively. Positive attitude and a commitment to providing exceptional customer service. Strong organizational skills with exceptional attention to detail. Excellent verbal and written communication skills.
Benefits:
401(k) Dental insurance Health insurance Vision insurance
