CUSTOMER SERVICE SPECIALIST

Job Summary:

The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers.

Duties/Responsibilities:

Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming accuracy of transaction. Prepares, verifies, and issues cashiers' checks. Enters transactions in bank's recordkeeping system, recording all transactions and producing customer receipts. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Identifies and capitalizes on opportunities to promote new banking services. Calculates daily transactions using appropriate technology. Balances all monies in cash drawers at the end of shifts. Accepts and counts inventories of cash and checks each day. Maintains a work area that ensures the safety of all negotiables and confidential records. Prepares monies for deposit. Performs other related duties as assigned.

Required Skills/Abilities:

Excellent verbal communication skills. Excellent math skills. Trustworthiness and the ability to act with integrity. Thorough understanding of customer service.

Education and Experience:

High school diploma or equivalent is required. Previous experience working directly with the public is preferred.

Physical Requirements:

Must be able to lift up to 15 pounds at times. May need to stand for long periods of time.