Description:

At Ink Connect CO, we provide reliable and scalable customer support solutions designed to help businesses deliver consistent, high-quality customer experiences. Join Ink Connect Ink Connect is looking for a friendly and motivated Customer Service Representative to join our growing team in Boston. This entry-level position is perfect for individuals who enjoy interacting with people, creating positive customer experiences, and working in a fast-paced, team-oriented environment. We provide comprehensive training, ongoing support, and exciting opportunities for career advancement. Responsibilities Respond to customer inquiries in a professional, courteous, and timely manner Provide accurate information regarding products, services, and company policies Resolve customer concerns efficiently while ensuring a positive experience Process customer requests, account updates, and service-related transactions Maintain accurate customer records and document interactions in company systems Collaborate with internal departments to resolve customer issues

Requirements:

Qualifications High school diploma or equivalent required Previous customer service experience is a plus but not required Strong interpersonal and communication skills Excellent organizational skills and attention to detail Ability to multitask in a fast-paced environment Benefits Competitive base salary. Paid training provided. Immediate start available. Opportunities for career growth and internal advancement. Supportive and collaborative team culture. Hands-on mentorship and professional development.