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Customer Success & Sales Representative
Job Description
Bucksworth Home Services Remote | Full-Time | Base + Commission |
Growth Opportunity Location Preference:
Apache Junction, AZ 85120
Company Overview:
Bucksworth Home Services is a family-owned pest and termite company serving communities throughout Arizona. We are looking for dependable, driven individuals who enjoy helping customers, achieving results, and building a long-term career.
The Opportunity:
We're looking for a Customer Success & Sales Representative who thrives in a fast-paced environment, enjoys talking with people, and is motivated by results. This isn't your typical call center position. Every customer interaction is an opportunity—to book an appointment, retain a customer, recommend additional services, or find the right solution for their needs. This role is ideal for someone who wants to grow beyond customer service and build a career in sales . We're Looking for a Hunter Mentality We want people who are growth-minded, competitive, and driven by earning potential . You shouldn't be someone who waits for opportunities to come to you. You should be the person who looks for opportunities, creates conversations, follows up, and goes after the next sale . If you're motivated by high commissions , enjoy winning, and want your effort to directly impact your income and career growth, this could be a great fit.
Compensation:
Base Pay + Commission Your compensation will include a competitive base salary plus commission , giving you the opportunity to significantly increase your earnings based on performance. We are looking for individuals who are motivated by the opportunity to earn high commissions and are willing to put in the effort required to achieve them. Additional performance incentives and advancement opportunities may be available for top performers.
What You'll Do:
Answer inbound customer calls, texts, emails, and online inquiries. Schedule new service appointments using FieldRoutes. Respond quickly to new customer leads. Follow up with customers regarding estimates and appointments. Identify customer needs and recommend maintenance plans and additional services. Help retain customers who are considering canceling service. Conduct customer satisfaction follow-up calls. Look for opportunities to generate additional sales and revenue. Assist with appointment confirmations and dispatch support. Process payments and assist customers with billing questions. Document all customer interactions accurately.
What We're Looking For:
Previous customer service, inside sales, or call center experience. Strong phone communication and active listening skills. Comfortable working in a high-volume, fast-paced environment. Sales-driven and motivated by commission-based earning potential. Ability to identify customer needs and confidently recommend solutions. Strong follow-up skills and a sense of urgency. Excellent organization and attention to detail. Strong computer skills and ability to learn new software quickly. Self-motivated and able to work independently in a remote environment. Reliable high-speed internet and a quiet home office. A strong desire to grow, compete, and increase your earning potential.
Preferred Experience:
Home Services Customer Service or Dispatch Inside Sales Pest Control Appointment Setting High-volume Sales Why Join Bucksworth? Base + Commission High earning potential for strong performers Opportunity for career growth Performance-driven culture Supportive leadership Opportunity to advance into a dedicated Sales role Make a direct impact on company growth If you're someone who enjoys helping customers, solving problems, hunting for opportunities, and turning conversations into sales , we'd love to hear from you. If you're driven, competitive, and want your income to reflect your effort, this is an opportunity to build something bigger.
Pay:
$15.00 - $17.00 per hour
Work Location:
In person