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Showtime Solutions Inc

Customer Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,126 / year median in Arizona

-12% projected decline

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Job Description

Showtime Solutions is a fast-growing sales and customer acquisition firm, specializing in face-to-face customer outreach and account management for leading telecommunications brands. Our success is built on creating meaningful customer relationships, delivering exceptional service, and helping our clients expand their market presence throughout the Tucson area. We are currently seeking a Customer Representative to join our growing team. This role is ideal for individuals who enjoy working with people, building relationships, and developing professional skills in sales, customer service, and account management. As a Customer Representative, you will serve as a key connection between customers and our telecommunications clients, helping customers find solutions that fit their needs while supporting long-term client growth. Responsibilities of a
Customer Representative:
Engage directly with customers to educate them on available telecommunications products, services, and promotions. Build and maintain positive customer relationships through exceptional service and professional communication. Assist customers with account setup, enrollment, upgrades, and service-related questions. Identify customer needs and recommend solutions that provide value and satisfaction. Resolve customer concerns efficiently while maintaining a positive customer experience. Work closely with fellow team members and leadership to achieve sales and account management goals. Track customer interactions and maintain accurate account records. Participate in daily training sessions focused on sales, leadership, and professional development. Support client acquisition and retention initiatives through consistent customer engagement. Qualifications for a
Customer Representative:
Strong communication and interpersonal skills. Customer-focused mindset with a passion for helping people. Ability to thrive in both independent and team-oriented environments. Strong organizational and problem-solving abilities. Positive attitude, coachability, and eagerness to learn. Previous experience in customer service, retail, hospitality, sales, or account management is a plus but not required. High school diploma or equivalent preferred. If you're looking to launch your career with a company that invests in your growth and development, apply today to join Showtime Solutions as our next Customer Representative .
Pay:
$48,500.00 - $58,500.00 per year
Work Location:
In person