Customer Service Representative Dorado Sales Chandler, AZ Job Details Full-time $50,461.29 - $60,770.59 a year 14 hours ago Qualifications Customer communication High school diploma or GED Full Job Description Dorado Sales Group partners with local businesses across the Phoenix area to deliver reliable, high-performance telecom and internet solutions that help organizations operate more efficiently and scale with confidence. We're currently looking for a Customer Service Representative who enjoys connecting with people, building professional relationships, and supporting business growth through clear communication and organized follow-through. As a Customer Service Representative, you'll play a key role in our client outreach and service process. You'll be the first friendly point of contact for potential business clients, helping introduce tailored telecom and internet solutions while ensuring every interaction reflects our commitment to professionalism, transparency, and value. Responsibilities of the Customer Service Representative Act as the first point of contact for local businesses, professionally introducing Dorado Sales Group's telecom and internet solutions. Conduct outbound and inbound outreach to engage decision-makers, generate interest, and qualify potential client opportunities. Hold thoughtful discovery conversations to understand business needs, operations, and service requirements. Identify alignment between client needs and available solutions, clearly communicating benefits and next steps. Schedule qualified appointments and consultations for the sales team, ensuring a smooth, well-documented handoff. Maintain accurate, up-to-date records of all outreach, conversations, and follow-ups within CRM systems. Collaborate with internal teams to support a consistent and positive client experience. Stay informed on current service offerings, promotions, and product updates to confidently communicate value. Represent the Dorado Sales Group with professionalism, integrity, and a service-focused mindset in every interaction. Qualifications of the Customer Service Representative Strong communication and interpersonal skills with a friendly, client-focused approach. Ability to adapt conversations to various business types, industries, and decision-makers. Highly organized with strong time-management and follow-up skills. Self-motivated and comfortable working independently in a goal-driven environment. Experience using CRM or lead management tools is a plus. High school diploma or equivalent required; additional education or training is a bonus. Why Join Dorado Sales Group? We offer a supportive team environment, hands-on training, and clear opportunities to build professional skills in client services, communication, and business development—all while making a real impact for local businesses in the Phoenix community.

Pay:

$50,461.29 - $60,770.59 per year

Work Location:

In person