Customer Service Representative Avanti Windows & Doors, LLC - 3.0 El Mirage, AZ Job Details Full-time $18 - $20 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Referral program Qualifications Customer communication Teamwork Customer service Residential construction experience High school diploma or GED Manufacturing facility experience Construction industry experience Organizational skills Manufacturing Full Job Description Join a Growing Manufacturing Team with Avanti! Are you a customer-focused professional who thrives in a fast-paced environment? We're looking for a Customer Service Representative to be the primary point of contact for customers, builders, and homeowners while supporting a dynamic manufacturing operation. This role is perfect for someone who enjoys problem-solving, coordinating multiple priorities, and delivering exceptional service every day. You'll play a key role in ensuring customers receive timely updates, service requests are handled efficiently, and communication flows seamlessly between departments. If you're organized, proactive, and enjoy building strong relationships, we'd love to hear from you! Full-Time | Monday - Friday, 7:00 AM - 4:00

PM Starting Pay:

$18 per hour (Based on Experience) What You'll Do Serve as the main point of contact for customer and homeowner inquiries. Coordinate service requests and schedule appointments while managing customer expectations. Provide installation updates and communicate project timelines. Create and manage service tickets for parts and warranty-related requests. Work closely with production, operations, and other departments to resolve issues quickly. Handle customer concerns professionally and ensure timely resolution. Maintain accurate records of customer interactions, service updates, and project progress. Communicate daily scheduling updates through email and builder scheduling systems. Contribute ideas to improve processes, communication, and overall customer experience. Support a collaborative team environment through cross-training and continuous learning. What We're Looking For High school diploma or equivalent. Minimum of 2 years of customer service or general business experience preferred. Experience in manufacturing, construction, logistics, building materials, or related industries is a plus. Strong communication, organization, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office (Word, Excel, Outlook). Positive attitude, strong attention to detail, and a passion for helping customers. Why Join Us? ✔ Stable full-time schedule with no weekends ✔ Competitive pay based on experience ✔ Fast-paced, team-oriented manufacturing environment ✔ Opportunities for growth and cross-functional learning ✔ Make a direct impact on customer satisfaction and business success If you're looking for a role where every day is different and your customer service skills can make a real difference, apply today!

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance

Shift:

8 hour shift No nights

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have experience working in a manufacturing, construction, building materials, or related industry? Do you have experience working directly with homeowners, contractors, or home builders?

Experience:

working directly with homeowners and contractors: 1 year (Required) manufacturing, construction, building materials: 1 year (Required) Customer service: 5 years (Required)

Location:

El Mirage, AZ 85335 (Preferred) Ability to

Commute:

El Mirage, AZ 85335 (Preferred) Ability to

Relocate:

El Mirage, AZ 85335: Relocate before starting work (Preferred)

Work Location:

In person