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Aspen Veterinary Clinic

Client Services Representative for Veterinary Practice

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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Based on Arizona data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$43,770 / year median in Arizona

-9% projected decline

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Job Description

Seeking an exceptional Client Services Representative for our busy five doctor veterinary practice, open seven days a week. We are an established, AAHA-accredited practice located in beautiful Flagstaff, Arizona, a college town and mecca for outdoor activities. We are a mixed animal practice with approximately 80% companion animal patients (including exotics) and 20% large animal patients, primarily horses.
Services include:
internal medicine, orthopedic and soft tissue surgery, dentistry, alternative medicine including acupuncture and therapeutic laser, equine sports medicine and lameness, equine surgery and dentistry, as well as livestock and small ruminant services. We have comprehensive diagnostic capabilities including in-house laboratory, companion and large animal digital radiography, ultrasound, endoscopy and more.
Our mission is:
"To practice comprehensive, progressive veterinary medicine utilizing the highest standards of patient care, while providing exceptional client service through a supportive, knowledgeable and caring team." We offer competitive pay, vacation days, personal days, a 401K program with 3% match, health insurance reimbursement, after-hours call-in bonus, employee mental health assistance, discounted veterinary services and a wide array of continuing education opportunities. Most importantly, we are proud to support a positive team culture with respectful leadership, open communication, and dedication to the wellness of our entire team. The ideal candidate is dedicated to outstanding hospitality and embodies our core values of hospitality, integrity, collaboration, and excellence. Successful applicants will have a love of people and animals and be a solution based team player who maintains professionalism, accountability and possesses a positive attitude. Experience in the veterinary field is not a requirement, but having a strong customer service background would be a plus.
Job Type:
Full-time Pay:
$18.50 - $20.00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Employee discount Health savings account Paid time off Professional development assistance Uniform allowance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Personal Leave
  • 401(k) Plans
  • Professional Development