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The UPS Store

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Arizona data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,126 / year median in Arizona

-12% projected decline

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Job Description

The UPS Store, the nation's leading franchisor of business and postal services has an excellent opportunity for a sales and service associate in a fast-paced environment. The ideal candidate will have at least six months retail experience, with excellent customer service, sales and/or print skills. Must be well-organized and professional. We offer a competitive wage, supportive management and a fun work environment. Launch your career with the industry leader in the shipping and communications business. If you have the ability to engage customers and sell products and services, you can have a rewarding career with an industry leader. Computer, printing, customer service and sales skills a plus. We offer flexible scheduling with evenings and weekends required. On the spot interviews! Primary responsibility is to deliver world-class customer service to customers. This requires strong interpersonal skills, effective oral/written communication skills and the ability to work well with others. Computer application knowledge, including Microsoft Office (Word and Excel), is recommended and may be required. Knowledge of Internet applications is preferred. Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.
Job Type:
Part-time Pay:
$16.50 - $17.00 per hour
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance