Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our builders receive exceptional support and assistance. Your enthusiasm, organizational skills, and technical proficiency will help create a positive experience for every customer. If you thrive in fast-paced settings and enjoy helping others, this role is perfect for you! Duties Respond promptly and professionally to customer inquiries via phone, email, and email Manage front desk responsibilities, including greeting visitors and handling incoming calls with excellent phone etiquette Maintain organized records through data entry, spreadsheets, and word processing tools like Microsoft Office Assist with office management tasks such as calendar management, appointment scheduling, and document proofreading Support customer support efforts by troubleshooting basic technical issues and guiding clients through solutions Collaborate with team members to ensure timely resolution of client concerns and enhance overall customer satisfaction Requirements Experience in clerical work, or customer service roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and productivity software for data entry and document creation Experience using QuickBooks or similar accounting software is a plus Excellent communication skills—both verbal and written—with a focus on professional phone etiquette Ability to handle multi-line phone systems efficiently while maintaining a friendly demeanor Bilingual abilities are highly desirable to serve diverse clients needs effectively Strong computer literacy with the ability to learn new software quickly and accurately manage spreadsheets and databases Previous experience in front desk or administrative roles that involve calendar management, proofreading, or personal assistant tasks is preferred Join us in delivering outstanding service while advancing your career in a supportive environment! We value energetic individuals who are eager to grow their skills while making a meaningful impact on our clients' experiences.

Expected hours:

40.0 per week

Language:

Spanish (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Goodyear, AZ 85338 (Required)

Work Location:

In person