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Efficient Air HVAC and Energy Solutions

Dispatcher - Customer Service

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Job Description

MORE THAN A JOB.BUILD A CAREER. MAKE AN IMPACT. BECOME BETTER.
At Efficient Air , we're building more than a successful HVAC company. We're building a team of people who want to grow, make a difference, and take pride in the impact they create every day. We believe that when we invest in our people, our people take better care of our customers. That's why we're committed to creating an environment where great people can build great careers, develop personally and professionally, and be rewarded for the value they bring.
TOP PAY IN THE INDUSTRY. REAL OPPORTUNITY. A TEAM THAT INVESTS IN YOU.
We're looking for people who don't just want another job. We're looking for people who want to develop themselves, take care of customers, support their teammates, serve their community, and build something they can be proud of. As an HVAC Dispatcher , you'll be at the center of our daily operation. You'll help our technicians succeed in the field, keep customers informed and cared for, coordinate the details behind service and installation, and help make sure opportunities don't fall through the cracks. This is a position for someone who wants to take ownership, solve problems, stay organized, and see the direct impact their work has on the success of the entire team. In return, we're committed to taking care of the people who take care of Efficient Air.
BUILD YOUR FUTURE
✓ Top Pay in the Industry ✓ 401(k) Retirement Plan ✓ Performance Incentives ✓ Bonuses for Making a Difference ✓ Opportunities to Grow & Develop
TAKE CARE OF YOU & YOUR FAMILY
✓ Medical Insurance ✓ Dental Insurance ✓ Vision Insurance ✓
FSA / HSA
Options ✓ Life Insurance ✓ Critical Illness Coverage ✓ Hospital Indemnity Coverage ✓ Identity Theft Protection ✓ Legal Benefits & Savings Accounts ✓ Pet Wellness Benefits
ENJOY WHAT YOU'RE BUILDING
✓ Paid Time Off (PTO) ✓ Floating Holidays ✓ Extended Vacation Time Options ✓ Team Trips & Events ✓ Company Team Vacations ✓ Company-Provided Uniforms ✓ Transit & Parking Accounts
MAKE AN IMPACT FROM THE CENTER OF THE TEAM.
Dispatch at Efficient Air is about more than putting calls on a board. You'll help create successful days for our technicians while delivering the experience our customers expect from Efficient Air. You'll help keep our operation moving by coordinating the daily schedule, supporting technicians in the field, maintaining strong communication with customers, following through after service calls, and making sure jobs are properly completed and documented. You'll also play an important role behind the scenes by keeping installation information organized and complete, coordinating equipment orders, staying on top of warranty authorizations, and making sure important details are handled accurately and on time. Most importantly, we want someone who understands the bigger picture. Your decisions affect our customers, our technicians, our installations, our reputation, and ultimately the success of the company. We're looking for someone who takes pride in that responsibility.
YOUR WORK SHOULD MEAN SOMETHING.
At Efficient Air, success isn't only about numbers. It means doing the right thing for a customer. Helping a technician succeed. Following through when something needs to get done. Catching the details others might miss. Recognizing opportunities to better serve a customer. Taking ownership. Improving your craft. Supporting your team. And growing into a better version of yourself. That's the kind of team we're building. If you're organized, accountable, comfortable managing a fast-moving day, and motivated by seeing your work make a measurable difference, there's a place for you in the Efficient Air family.
JOIN THE EFFICIENT AIR FAMILY.MAKE AN IMPACT. BUILD YOUR FUTURE. BECOME BETTER.
Efficient Air Serving our people in order for them to impact our customers and communities.
Job Type:
Full-time Pay:
$20.00 - $28.68 per hour
Experience:
HVAC or Sales:
2 years (Preferred)
Inbound and Outbound Calling:
2 years (Preferred) Home Services (HVAC, Plumbing, Electrician, etc): 2 years (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Floating Holidays
  • 401(k) Plans
  • Other Retirement and Savings