Customer Support Specialist at Russell Tobin Customer Support Specialist at Russell Tobin in Scottsdale, Arizona Posted in about 5 hours ago.

Type:

full-time

Job Description:

Our client, a leading professional services organization , is looking to hire a HR Assistant in Tempe, AZ .

Pay Rate Range:

$18.00/hr - $21.00/hr

Responsibilities:

• Support candidates via phone, email, chat, and SMS
• Resolve hiring process and technical issues
• Conduct virtual pre-hire appointments
• Provide an exceptional candidate experience throughout the hiring process
• Document candidate concerns and escalations
• Identify opportunities to improve hiring processes
• Complete administrative tasks and daily case management

Requirements:

• Strong verbal and written communication skills
• Previous customer service experience preferred
• Strong problem-solving abilities
• Ability to multitask in a fast-paced environment
• Strong attention to detail and organizational skills
• Comfortable working in a call center or high-volume customer support environment
• Ability to work 100% onsite in Tempe, AZ ?

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Multiple Openings Available Responsibilities:

• Support candidates throughout the hiring process via phone, email, chat, and SMS
• Resolve hiring process and technical issues and provide timely assistance
• Conduct virtual pre-hire appointments with candidates
• Provide an exceptional candidate experience throughout the hiring process
• Document candidate concerns, inquiries, and escalations
• Identify opportunities to improve the overall candidate and hiring experience
• Complete administrative tasks and daily case management
• Manage multiple candidate inquiries while maintaining accuracy and professionalism

Requirements:

• Strong verbal and written communication skills
• Previous customer service experience preferred
• Strong problem-solving and critical-thinking abilities
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and organizational skills
• Comfortable working in a call center or high-volume customer support environment
• Ability to work 100% onsite in

Tempe, AZ Available Shifts:

• Sunday -

Wednesday:

Day Shift

• Wednesday -

Saturday:

Day Shift This is a great opportunity for individuals looking to gain experience in HR, recruiting support, customer service, and operations while working in a fast-paced professional environment. Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for

San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.