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Vision Alliance Insurance

Bilingual Office Assistant - Insurance Agency (Chinese/English)

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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Based on California data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$47,797 / year median in California

-6% projected decline

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Job Description

Bilingual Office Assistant
  • Insurance Agency (Chinese/English) Vision Alliance Insurance Arcadia, CA Job Details Full-time $20
  • $25 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Customer communication Interpersonal skills Property & Casualty License Attention to detail Office experience Full Job Description Bilingual Office Assistant
  • Insurance Agency Chinese (Mandarin/Cantonese) & English We are an established insurance agency seeking a friendly, organized, and responsible Bilingual Office Assistant to join our team.
This position is ideal for someone who enjoys customer service, communicates well, and is interested in developing a career in the insurance industry. Responsibilities Answer incoming calls and assist customers in English and Chinese Provide general customer service and follow up with clients Assist with data entry, applications, and document preparation Send emails and communicate with clients and insurance companies Collect information and documents needed for insurance quotes Assist with policy servicing, renewals, certificates, and other administrative tasks Maintain organized electronic customer files Provide general administrative support to insurance agents and account managers Qualifications Fluent in English and Chinese (Mandarin and/or Cantonese) Good verbal and written communication skills Friendly, patient, and professional when communicating with customers Detail-oriented and organized Basic computer skills, including Microsoft Office, email, and data entry Able to multitask and work independently Previous office or customer service experience preferred Insurance experience is preferred but not required P&C insurance license is a plus Compensation $20
  • 25 per hour, depending on experience and qualifications.
Schedule Full-time Monday-Friday Day shift Opportunity Training will be provided for the right candidate. This position offers an opportunity to learn the insurance industry and grow into a Customer Service Representative, Account Manager, or Licensed Insurance Agent role.
To Apply:
Please submit your resume along with a brief introduction. Candidates who speak Mandarin and/or Cantonese are encouraged to indicate their language proficiency when applying.
Pay:
$20.00
  • $25.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person