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Minuteman Press Atascadero

DIGITAL PRINT PRODUCTION / GRAPHICS / CUSTOMER SERVICE

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

DIGITAL PRINT PRODUCTION / GRAPHICS / CUSTOMER SERVICE
Minuteman Press Atascadero is seeking only the BEST candidates for a position as a Digital Print Production / Graphics / Customer Service This position will be responsible for assisting our customers via telephone, email, and in person at our office with their print, promotional and design projects. We are looking for someone with production experience and someone who also has graphics knowledge. Some of your duties will include submitting files to vendors, dealing directly with customers, preparing estimates and work orders, digital printing, light bindery, and being part of a cohesive team. We are PC based, using the Adobe design software. We need someone who can provide exemplary customer service, build relationships, and use consultative selling when working with customers. We have a fast paced, exciting work environment with a strong commitment to customer satisfaction.
Requirements:
Print shop experience is a big plus - this is NOT a Graphics Only Position Digital Copier and Bindery Experience is Highly Desired Experience with Graphic Design (Adobe Cloud) Excellent communication skills, verbal and written. Excellent time-management skills. You should be able to juggle multiple tasks and aggressive daily deadlines with minimal supervision and extraordinary attention to detail. Work both independently and as a member of a team, from concept to completion. Proficiency with Microsoft Office (Word, Excel & Outlook). Professional Appearance and Attitude. General shop cleaning •We are looking for the right candidate now, and this position will be starting in August 2026•
Pay:
$20.00 - $25.00 per hour
Benefits:
Employee discount Application Question(s): Have you operated and run a digital copier? If so what kind? Have you prepared files for print production? Have you worked in a print shop before?
Work Location:
In person