Retail Customer Service Representative PostNet

•CA187 Bakersfield, CA Job Details Part-time $16.90 an hour 16 hours ago Benefits Paid time off Flexible schedule Qualifications Email customer support Phone communication High school diploma or GED Driver's License Client interaction via phone calls

Full Job Description Benefits:

Free uniforms Paid time off Flexible schedule A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.

The Ideal Retail Customer Service Representative Candidate Will Have:

Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking

•must have the ability to simultaneously process multiple tasks Strong attention to detail A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Notary Public certification a plus Retail Customer Service Representative

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Daily Tasks:

Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative

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Role Requirements:

Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person May be required to operate a motor vehicle Must perform all duties in a safe and efficient manner Apply today! PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.