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Postal Annex+

Customer Service Associate

Job Description

Shipping, Printing & Customer Service Associate PostalAnnex - Calabasas, CA We're Hiring! Join Our PostalAnnex Family! PostalAnnex Calabasas is a family-owned and operated shipping, printing, and business services center. We're looking for a friendly, dependable, hardworking, and motivated team member who enjoys helping customers and thrives in a busy environment. Previous shipping experience is highly preferred! Experience at PostalAnnex, The UPS Store, FedEx Office, or a similar shipping and printing business is a major plus.
Job Responsibilities Shipping & Packing:
Process domestic and international shipments through UPS, FedEx, DHL, and USPS. Assist customers with packaging, weighing, measuring, labeling, and shipping.
Printing Services:
Assist customers with document printing, copying, scanning, laminating, photo printing, business cards, flyers, posters, banners, and other printing projects.
Passport Photos:
Take and print professional passport and ID photos, ensuring they meet applicable photo requirements.
Notary Services:
Perform notarizations in accordance with California law if currently commissioned as a California Notary Public.
Mailbox Services:
Assist mailbox customers, receive and organize packages, and maintain accurate records.
Customer Service:
Provide friendly, professional assistance, answer questions, and help customers find solutions.
Retail & POS:
Process transactions, handle payments, restock merchandise, and maintain store displays.
Store Operations:
Maintain a clean, organized workspace, assist with opening and closing duties, and complete daily operational tasks.
Physical Requirements:
Regularly handle packages of various sizes and weights, including lifting, carrying, and moving heavy packages independently, with or without reasonable accommodation. Qualifications Shipping and packing experience strongly preferred. Experience with printing equipment, photo editing, and document preparation is a plus. Experience taking passport photos is a plus. Active California Notary Public commission is a big plus! Strong computer skills and ability to learn new software. Excellent communication and customer service skills. Comfortable multitasking in a fast-paced environment. Organized, detail-oriented, and capable of working independently. Reliable, punctual, honest, and responsible. Positive attitude, strong work ethic, and willingness to learn. Ability to stand for extended periods and perform physical tasks, with or without reasonable accommodation. Who We're Looking For We're looking for someone who takes initiative, pays attention to details, and genuinely enjoys helping people. As a small, family-operated business, we believe in treating every customer like family. We value employees who are resourceful, dependable, willing to learn, and comfortable taking ownership of their responsibilities.
Our philosophy is simple:
We don't just say no — we find a way to help! Location PostalAnnex Calabasas 26787 Agoura Rd, Unit E8Calabasas, CA 91302
Phone:
(747) 263-7181 How to Apply Please submit your resume highlighting any experience with shipping, packing, printing, passport photography, customer service, or notary services. We look forward to welcoming a great new member to our team!
Pay:
$18.00 - $25.00 per hour
Work Location:
In person
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