Call Center Representative - Samsung Good People Inc Carson, CA Job Details Temporary | Full-time From $17 an hour 1 hour ago Qualifications Fluent Multilingual Client services Organizational skills Customer support Account management Full Job Description Overview Join our dynamic team as a Call Center Representative, where your energetic communication skills and passion for customer service will drive exceptional client experiences. In this role, you will serve as the vital link between our company and valued customers, providing prompt, professional support across multiple channels. Your multilingual abilities and technical proficiency will empower you to resolve inquiries efficiently, promote products, and build lasting client relationships. This paid position offers an exciting opportunity to develop your sales and customer support skills in a fast-paced environment dedicated to excellence. Duties Handle inbound and outbound calls with enthusiasm, ensuring each customer feels valued and heard Provide comprehensive technical support and troubleshooting assistance for products and services Promote and upsell relevant products or services to meet customer needs and enhance satisfaction Maintain accurate records of customer interactions through data entry and CRM systems Assist clients with account management, billing inquiries, and product information using Microsoft Office tools when necessary Demonstrate excellent phone etiquette, active listening, and clear communication to resolve issues effectively Support team efforts by managing multiple tasks efficiently while adhering to organizational procedures Skills Multilingual proficiency in English plus additional languages to serve diverse client bases Strong sales aptitude with the ability to identify opportunities and articulate product benefits convincingly Excellent communication skills—both verbal and written—ensuring clarity and professionalism in every interaction Extensive experience in customer support, client services, or call center environments Proficiency with Microsoft Office applications, data entry, and computer skills for efficient workflow management Demonstrated phone etiquette, active listening, problem-solving capabilities, and organizational skills Technical proficiency in troubleshooting common issues related to products or services offered Ability to handle high-volume calls with confidence while maintaining a positive attitude Experience with outbound calling campaigns, cash handling (if applicable), and maintaining detailed records This role is ideal for motivated individuals eager to deliver outstanding customer experiences while advancing their sales expertise. Join us today to be part of a vibrant team committed to excellence in client communication!

Pay:

From $17.00 per hour Expected hours: No more than 40.0 per week

Work Location:

In person