A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Customer Outreach Assistant Community Impact Group Colton, CA Job Details Full-time $50,000 - $60,000 a year 5 hours ago Benefits 401(k) Opportunities for advancement Qualifications Customer communication Client rapport building Full Job Description Passionate about helping others? Looking for a role that helps grow your career and your confidence? As a Customer Outreach Assistant, you'll spend your day talking to customers, answering questions, helping them register for wireless programs, and guiding them through their service options. The Customer Outreach Assistant role is a hands-on, performance-driven role where your personality, energy, and enthusiasm make all the difference.
Customer Outreach Assistant-Your Must-Dos:
Talk to customers face-to-face providing friendly guidance on wireless programs. Promote and explain wireless products and benefits, helping each customer find the right plan for their lifestyle. Assist with enrollment and activation, ensuring a smooth and positive experience from start to finish. Answer questions and troubleshoot minor issues, turning every interaction into a lasting relationship. Work alongside an amazing Customer Outreach Assistant team that supports your goals and celebrates your wins. Stay organized and proactive by managing client information and following up on pending accounts. Keep up with new products and community initiatives to stay informed and share accurate details. Attend ongoing Customer Outreach Assistant trainings to enhance your skills Represent the company with a smile, always professional, always approachable. Customer Outreach Assistant -
Your Must-Haves:
A friendly, approachable communicator who enjoys connecting with people. Strong active listening skills and the ability to explain information clearly. Experience in customer service, sales, or retail is a plus, but not required. Positive attitude and willingness to learn in a fast-moving environment. Reliable and motivated with strong attention to detail. Team player who values collaboration and consistency. Must be at least 18 years old with reliable transportation. Customer Outreach Assistant -
What We'll Give You:
A fun, people-first environment where your success is celebrated. Career growth opportunities within a rapidly expanding company. Flexible scheduling that respects your time and energy. Ongoing training and mentorship from supportive team leads. The satisfaction of helping your community stay connected. Hungry for a rewarding and potential-filled career?
APPLY NOW
because that opportunity is right here! Our companywas founded on the belief that communication is a human right. We believe staying connected should be easy and affordable for everyone - and we need passionate people like you to help us make that happen. We're partnering with telecom providers to bring connection to the heart of San Bernardino. Our team works tirelessly to empower the underserved, strengthen neighborhoods, and create measurable change through every connection.
