Customer Service PriorityWorkforce

•3.1 Commerce, CA Job Details Full-time $19

•$20 an hour 5 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Food production Spanish Managing customer accounts Food processing plant experience Process improvement English Managing clients in a customer support role Manufacturing Faxing Client interaction via phone calls Full Job Description PriorityWorkforce is hiring! We are offering Part-time, weekly pay and temp-to-hire job opportunities! We are a Meat company, hiring for Customer Service in the city of Commerce, CA! Job title : Customer Service Job location:

Commerce, Ca Schedule :

Monday to Friday 1st shift : 8:00am

•5:00pm Pay rate : $19.00

•$20.00 Represents the first point of customer contact for general inquiries like pricing, products and scheduling, takes orders and cancels accounts. Builds and maintains business relationships with clients by providing prompt and accurate service to promote customer loyalty. Serves as liaison between customers and various departments. Resolves customers request, questions and complaints and keeps records of customer interaction and transactions and action taken Checks to ensure that appropriate changes were made to resolve customers' problems. Refers unresolved customer grievances to designated departments for further investigation. Administers telephone calls to new or existing customers to generate sales of new products. Assists in order entry. Assists at the will call window. May, at times, contact customers to collect payments. Processes orders, billing and invoices for products that will be delivered the next day. Checks "Pinks" for orders that went out that day; when the person in charge is not in. May have to do "posting" at times. Obtains and examines all relevant information in order to assess validity of complaint and determines possible cause. Conducts data entry into the system to be billed. Compares disputed product with original requisition and information from invoices, and prepares invoices for returned goods. Recommends improvements in service or billing methods and procedures in order to prevent future problems. Answers telephones and takes orders. Transfers orders on to Sterling work orders from fax or phone. Conducts price changes, and faxes them to customers. Will at times set appointments for deliveries and pick-ups. Receives all Sterling and other drivers

•gathers invoices, c.o.d, cash and return product This is the employee's primary duties, other duties may be assigned. All new hires must complete a PW Employment Application at www.priorityworkforce.com

Pay:

$19.00

•$20.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Customer Service:

1 year (Required) Food manufacture: 1 year (Required)

Language:

Must be bilingual; Spanish / English (Required)

Work Location:

In person