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Flooring & Molding

Office Associate

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Office Associate Flooring & Molding Compton, CA Job Details Full-time $60,000
  • $100,000 a year 13 hours ago Benefits 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Managing customer accounts Customer relationship building Multilingual Client rapport building Account development High school diploma or GED Bachelor's degree Customer engagement Customer relationship management New customer acquisition
Cleaning Full Job Description Overview:
We are a building materials supplier seeking a motivated individual who wants to grow with our team. We sell interior finishing products such as flooring and molding. You will be a cashier and sales professional helping customers with estimates and identifying products they require. Success in this role is your enthusiasm to try think of new process/products to improve the customer's experience and growth of the team. You will also be in charge of managing the warehouse team to ensure that all associates are performing their job duty. You will be responsible for the continued success and growth of the business.
Duties:
  • Inside sales to support existing clients.
  • Create sales orders, invoices, and collect payments;
  • Answer phone calls and reply emails from customers
  • Restock/ Organize/ Clean Inventory
  • Take initiative to identify and complete work, problem solver.
  • Ability to work in a team environment.
  • Manage warehouse team
  • Measure and delegate workload within the warehouse
  • Can lift 50 lbs.
Requirements:
  • High school diploma or equivalent
  • Previous experience in retail or customer service is preferred
  • Must be flexible and be able to shift attention on imminent tasks
  • Strong communication skills in English (multilingual abilities are a plus)
  • Initiate, establish, and build strong customer relations
  • Maintain customer base as well as seek new opportunities
  • Excellent interpersonal and problem resolution skills.
  • This is an extremely fast-paced environment with no room for mistakes.
  • Flexibility to work evenings, weekends, and holidays as needed Please note that all positions at our company are paid positions.
We value our employees' contributions and offer competitive compensation packages. Compensation will be base salary + possible commission. We are a strong team looking for reliable partner to accelerate growth. We are looking for individuals with high energy and high drive for success.
Job Type:
Full-time Pay:
$60,000.00
  • $100,000.
00 per year
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Paid time off
Education:
Bachelor's (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance