Summary Job title:

Inside Sales and Customer Service Job ID:

null

Department:

Concord•

CED Location:

null-null

Description Summary:

We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers — from contractors to manufacturers — helping them get the tools, support, and solutions they need to do their best work. Experience in the electrical field or with Square D equipment is a big plus, but attitude and a desire to grow with us matter most. We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.

Reports to:

Profit Center Manager Minimum Qualifications:

+

Communication Proficiency Additional Competencies:

+ Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-Oriented + Flexibility + A "Customer First" Mindset•genuinely driven to help people succeed

Preferred Qualifications:

+ Bachelor's degree in a technical or business discipline, or equivalent experience + Familiarity with Computers and Microsoft Products + Two years of experience in the electrical industry or similar field + Experience with Rockwell Automation/Allen Bradley products is a strong advantage

Working Conditions:

This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities:

No Essential Job Functions:

+ Provide outstanding service to new and existing customers (phone, email, and in person) + Accurately write and manage customer orders, following sales policies + Maintain and strengthen existing customer relationships + Proactively meet or exceed monthly sales goals + Collaborate with outside sales and other departments to serve customer needs + Offer ideas to improve processes and service + Follow up on quotes, orders, and materials in a timely manner + Stay up to date on new products and services we offer CED is an Equal Opportunity Employer•Disability |

Veteran Compensation Range:

The compensation range for this position is $55000 to $65000 annually.

Other Compensation:

The following additional compensation may be applicable for this position: +

Profit Sharing Benefits:

Benefits available for this position are: + Insurance•Medical, Dental, Vision Care for full-time positions + Insurance•Medical only for part-time positions, 30+ hours/week + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave