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Insurance Division, Customer Service Representative Associate Position
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on California data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$47,797 / year median in California
-6% projected decline
Job Description
Insurance Division, Customer Service Representative Associate Position
PASONA N A, INC.
- 3.9 Costa Mesa, CA Job Details Full-time $22.50
- $27.50 an hour 9 hours ago Qualifications Customer communication Microsoft Excel Japanese Typing Full Job Description Customer Service Representative Associate
- Japanese Bilingual Work Hour：Monday through Friday 8:00 AM
- 5:00 PM 1-hour unpaid lunch break Saraly：＄22.50
- 27.50（DOE） We are seeking a
- Japanese-English bilingual Customer Service Representative Associate
- to join the Insurance Division of a well-established company. This is a great opportunity for someone who would like to build a career in customer service and insurance while utilizing both Japanese and English on a daily basis.
- Previous customer service experience is not required.
- Candidates with general office or professional work experience are welcome to apply.
Job Responsibilities Provide customer support by phone and email in both Japanese and English Request documents and gather necessary information from insurance providers and related parties Assist with insurance claim processing Enter and maintain customer and claim information accurately Provide general administrative support related to insurance operations Communicate with internal teams and external contacts as needed
Qualifications Japanese:
Fluent / professional-level speaking, reading, and writing
English:
Fluent / professional-level speaking, reading, and writing Computer Skills Basic proficiency with Windows, Microsoft Word, and Excel Comfortable using email and internet-based systems Typing speed of approximately 30 WPM or higher Experience 1-3 years of general work experience preferred
- Previous customer service experience is
- not required
- Candidates who are organized, detail-oriented, and comfortable communicating with customers are encouraged to apply Work Schedule Work Environment Supportive and friendly team environment Employees work diligently while maintaining a positive and approachable workplace Team members are available to provide support when questions arise Excellent opportunity to use both Japanese and English in a professional setting ### Compensation •$22.
50
- $27.50 per hour
- Pay will be determined based on experience and qualifications.
Opportunities for future salary increases may be available based on performance and capability.
Benefits
- Dental Insurance