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SM
Synergy Market Strategies
Customer Support Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
We are an authorized AT&T partner based in the Sacramento area. We are a driven, people-focused team that brings AT&T's best-in-class Fiber, Wireless, and Cable services directly to the customers who need them. We believe in meeting people where they are, building trust face-to-face and delivering real solutions to real households. Our culture is built around energy, growth, and genuine connection. If you are someone who lights up around people, loves solving problems, and wants to grow within a company that rewards effort with opportunity, you belong here. We are hiring Customer Support Associates to join our expanding Sacramento-area team. In this role, you will be the face of AT&T for customers in your community — explaining service options, guiding purchasing decisions, and ensuring every interaction leaves a lasting positive impression. As a Customer Support Associate, you will be out in the community engaging with people, thinking on your feet, and developing skills in customer engagement, business development, and problem solving that will serve you for life. Customer Support Associate - WHAT