Joy Creator- Guest Service Representative Nothing Bundt Cakes - 3.1 Downey, CA Job Details Part-time | Full-time $20 an hour 9 hours ago Benefits Employee discount Flexible schedule Qualifications Product presentation Cash register operations Organizational skills Merchandising display arrangement Retail math Full Job Description Overview Join our vibrant team as a Joy Creator- Guest Service Representative and become the heartbeat of memorable guest experiences! In this dynamic role, you will be the friendly face and enthusiastic voice that welcomes visitors, assists with product demonstrations, and ensures every guest leaves with a smile. Your energy and passion for service will help create an inviting atmosphere where guests feel valued, appreciated, and excited to explore our offerings. This paid position offers a fantastic opportunity to develop your customer service skills while spreading joy and positivity every day. Duties Greet guests warmly upon arrival, providing exceptional customer service that sets a positive tone for their visit Assist guests with retail sales transactions, operating cash registers and handling cash drawer operations accurately Conduct engaging product demos to showcase features and benefits, enhancing guest understanding and interest Upsell products and services by identifying guest needs and recommending suitable options to maximize satisfaction and sales Maintain store merchandising standards by stocking shelves, organizing displays, and ensuring product knowledge is up-to-date Provide bilingual support when needed to communicate effectively with a diverse guest base Demonstrate phone etiquette by answering inquiries promptly, professionally, and courteously Skills Proven experience in retail sales, cashiering, or customer service roles with strong communication skills Familiarity with POS systems, cash handling procedures, and retail math for accurate transactions Ability to perform basic math calculations quickly and accurately during sales transactions Knowledge of retail store product details, merchandising techniques, and stock management practices Excellent phone etiquette skills to handle guest inquiries professionally over the phone Bilingual abilities are highly valued to serve a diverse community effectively Embrace this exciting opportunity to create joyful experiences that leave lasting impressions! We're committed to supporting your growth as you bring energy, enthusiasm, and exceptional service to every guest interaction.

Pay:

$20.00 per hour Expected hours: 20.0 - 30.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person