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BO
Big O Tires
Cashier/Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Cashier/Customer Service Representative Big O Tires - 3.2 Dublin, CA Job Details Full-time $18 - $22 an hour 6 hours ago Benefits Flexible schedule Qualifications Product presentation Merchandising Cash register operations Team management Retail math Full Job Description Job Overview We are seeking an energetic and customer-focused Cashier/Customer Service Representative to join our dynamic retail team. In this role, you will be the friendly face of our store, providing exceptional service while efficiently handling sales transactions. Your enthusiasm and communication skills will help create a welcoming environment for all customers. You'll be responsible for operating POS systems, managing cash register operations, and assisting customers with product knowledge and inquiries. This position offers an exciting opportunity to develop retail sales expertise, engage in product demos, and contribute to a positive shopping experience. Responsibilities Greet customers warmly and provide outstanding customer service throughout their shopping experience Operate POS (Point of Sale) systems accurately for retail sales transactions, including cash handling and credit card processing Manage cash register operations, including balancing cash drawers and handling cash with precision Assist customers with product questions, conduct product demos when appropriate, and promote upselling opportunities to increase sales Maintain store merchandising standards by stocking shelves, organizing displays, and ensuring products are well-presented Support inventory management through stocking, inventory checks, and participating in stock replenishment activities Demonstrate excellent phone etiquette when responding to customer inquiries via phone or online channels Apply basic math skills for transactions, discounts, and sales calculations while ensuring accuracy in retail math procedures Experience Previous experience in retail sales or cashiering is preferred but not required; we value enthusiasm and a willingness to learn Supervising experience is a plus, especially if it involved team coordination or training new staff Bilingual skills are highly desirable to better serve diverse customer needs Familiarity with POS systems, cash register operations, and retail merchandising techniques is advantageous Strong communication skills and the ability to handle multiple tasks efficiently are essential for success in this role Experience conducting product demos or upselling can help enhance the customer experience and boost sales performance Basic math proficiency is necessary for accurate cash handling and transaction processing Join us to be part of a lively team dedicated to delivering top-tier customer service while developing your retail career!