Service Advisor / Express Service Advisor Puente Hills Toyota - 3.1 El Cajon, CA Job Details 1 day ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer communication Automotive service Full Job Description Service Advisor / Express Service Advisor Puente Hills Toyota is looking for experienced Service Advisors and Express Service Advisors to join our high-volume Service Department! If you are customer-focused, motivated, and looking for an opportunity to grow your career and earning potential, we want to hear from you. Our Service Department is extremely busy, providing our Advisors with plenty of opportunities to succeed and maximize their earning potential. What We Offer Competitive pay plan with strong earning potential High-volume, fast-paced Service Department Excellent company culture Opportunities for career growth and advancement Medical, dental, and vision insurance Company-paid life insurance 401(k) savings plan with company match Paid vacation Supportive and team-oriented work environment Responsibilities Greet customers promptly and professionally while providing an excellent service experience Obtain accurate customer and vehicle information Listen to customers and clearly document their vehicle concerns and requested services Review recommended maintenance and repair needs with customers Establish expectations and appropriate follow-up times Monitor the progress of each vehicle throughout the service process Keep customers informed with timely and consistent updates Communicate effectively with technicians and other members of the Service team Review completed repairs, services, and charges with customers Build strong customer relationships and promote long-term customer satisfaction Qualifications 2+ years of Service Advisor experience Automotive dealership experience strongly preferred Excellent customer service and communication skills Ability to thrive in a high-volume, fast-paced environment Strong organizational and follow-up skills Experience with dealership management systems (DMS) Professional, dependable, and team-oriented Desire to build a long-term career with a growing organization Personal values that align with our company values of Integrity, Teamwork, Innovation, Respect, and Excellence Join Our Team If you are an experienced automotive professional looking for a busy Service Department with strong earning and advancement opportunities, apply today to join the Puente Hills Toyota team! Puente Hills Toyota is an Equal Opportunity Employer (EOE/M/F/D/V) and supports a drug-free workplace.