Job DescriptionJob Summary:

At Domino's, our Customer Service Representatives (CSRs) are essential to creating great customer experiences. CSRs interact with customers directly, provide excellent service, and ensure all orders are taken, prepared, and delivered efficiently. If you're energetic, friendly, and team-oriented, we want you on our crew!

Key Responsibilities:

Greet customers in-store and over the phone with professionalism and enthusiasmTake and input customer orders accurately using Domino's POS systemMaintain product knowledge to answer questions about ingredients, allergens, and store offeringsHandle cash, card, and contactless payments precisely and securelyAssist with the preparation of pizzas and other menu items following Domino's recipes and standardsMonitor order times and coordinate with delivery drivers to ensure timely dispatchSupport opening and closing procedures, including balancing registers and securing the storeClean and sanitize workstations, equipment, and lobby areas regularlyAssist with stock rotation, inventory tracking, and restocking suppliesAddress customer concerns, complaints, or order issues calmly and professionallyFollow health and safety guidelines including food handling, and cleanlinessParticipate in team meetings, ongoing training, and store promotionsHelp maintain an organized and upbeat work environment, especially during rush hoursComply with Domino's standards, policies, and brand expectations at all timesUpsell menu items and promotions to enhance the customer experience and boost sale

Qualifications:

Must be at least 18 years oldStrong verbal communication and interpersonal skillsComfortable with basic math, multitasking, and computer useCustomer-focused, reliable, and team-drivenAble to work in a high-energy environment under time pressureAble to lift 25 lbs and stand for extended periodsPreferred (not required):

Prior experience in customer service, retail, or food serviceFamiliarity with pizza ovens, kitchen equipment, or food prep

Availability:

Flexible hours including evenings, weekends, and holidaysMust work on major holidaysBenefits of Working at

Domino's:

Flexible schedules and shift optionsGrowth and advancement opportunities (CSR to shift lead pathway)50% off employee discountOn-the-job training and team supportA fun, fast-paced, and respectful work culture