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ZP
Z&I Partners
Entry Level Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Looking for a job where you can meet new people, stay active, and build valuable skills? We're growing throughout the Bay Area and hiring a Entry Level Representative to join our telecommunications team. This is a full-time, in-person role where you'll work directly with customers, introduce wireless and fiber internet services, answer questions, and help customers choose solutions that fit their needs. No previous industry experience is required—we provide hands-on training, ongoing support, and opportunities to grow. What You'll Do Meet with customers throughout assigned areas Introduce wireless services, fiber internet, devices, and current promotions Explain plans, pricing, and account options Assist with enrollments, account setup, activations, and upgrades Answer customer questions and provide excellent customer service Build strong customer relationships through communication and follow-up Keep customer information organized and up to date Work with your team to achieve daily sales goals We'd Love to Meet Someone Who Enjoys talking with people and building relationships Likes staying active instead of sitting behind a desk Has a positive attitude and is eager to learn Enjoys working toward goals in a team environment Is interested in sales, customer service, or business Experience in retail, hospitality, restaurants, customer service, warehouse, or other people-focused roles is helpful, but not required. If you're ready to learn, grow, and build experience in a fast-paced, supportive environment, we'd love to hear from you.