Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Martin Automotive Group

Service Advisor

Career Insights for Automotive Customer Service Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on California data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$60,768 / year median in California

+8% projected growth

Explore Career

Job Description

Martin Automotive Group is searching for a Service Advisor to join our growing team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.
Responsibilities:
Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements Must have high school diploma or GED Proven record of achieving exceptional Customer Satisfaction At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience Above average energy level A desire for a long term career with a growing organization Bilingual preferred but not required Personal and professional integrity Benefits Medical, Dental, Vision, Life Insurance 401k Paid Holidays Weekly Paychecks $18 per hour + commission + bonus Service Advisor, Advisor, Service Writer, Customer Service, EOE #R4