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M
ManpowerGroup
Onsite Customer Service Agent
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Our client, a leading organization in the financial services industry, is seeking an Onsite Call Center CSR to join their team. As an Onsite Call Center CSR, you will be part of the Customer Support Department supporting the Class Action Customer Service team. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.