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Nerds on Call
Customer Service Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Nerds Wanted! Nerds On Call is growing, and we're looking to expand our team to maintain (and grow) our status as THE destination for customers to get the very best balance of customer care, great value, and quality repair for their electronic devices in the Sacramento Area. Our customer service team is our front-line of defense, guiding customers to the best Nerd to help for the job! The key? Compassionate and attentive conversation, from the beginning, that gets to the root of the problem and finds the right path to resolution. Candidates do not require a technical background, but this is a perfect opportunity for someone with a passion for tech and helping people to get their start! Interested? We're looking for highly motivated individuals with the following skills: Exceptional phone/communication skills Must be responsible and able to work as a team or on your own Empathetic, Customer Service oriented individual Must have a reliable personal vehicle to get to work Now Hiring for Part Time and Full Time (32-40 hrs/week) position.