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Surplus Service

Sales and Customer Service Representative

Entry-Level JobVerifiedNo experience needed
Pay: $20–$30/hr
Posted: 2 weeks ago
Location: Fremont, CA (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/27/2026

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Sales and Customer Service Representative Surplus Service Fremont, CA Job Details Full-time $20
  • $30 an hour 16 hours ago Benefits Profit sharing Health insurance Dental insurance Vision insurance Life insurance Retirement plan Qualifications Customer communication Sales E-commerce SEO projects Customer service ERP systems AI tools proficiency Lead generation Research E-commerce High school diploma or GED Online retail experience Sales management systems proficiency CRM system proficiency Productivity software Grammar Experience Full Job Description
DESCRIPTION
We are seeking a hands-on Sales and Customer Service Representative to support existing clients and identify new customers. We sell surplus goods and salvaged e-waste medical, IT and lab items. This position is responsible for all aspects of internet sales, including, but not limited to, writing merchandise descriptions, posting merchandise on the web, managing inquiries, selling products and invoicing. Inside sales or internet sales experience is helpful.
RESPONSIBILITIES
Research items, take photos, write accurate descriptions, and post items to ecommerce sites. Monitor and reply to bids and sales of products online while delivering outstanding customer service. Provide timely daily sales, customer updates, inventory, and any other required reporting. Proficiency selling or working on internet or marketing platforms. Negotiating and closing sales to meet quota and budget goals.
REQUIREMENTS
High school diploma: or equivalent internet or sales work experience. Strong spelling, grammar, and punctuation
  • written and oral communication skills.
Familiarity with AI to develop proficient selling practices and identify new customers. Strong computer skills including Microsoft Office Suite. Familiarity with eBay, SEO (Search Engine Optimization), AI, and CRM and ERP (Enterprise Resource Planning) systems. Ability to follow direction, multitask, and work independently, as well as part of our team, in a fast-paced environment. A general knowledge and interest in electronics and technology is a plus. We are looking for someone who can get the job done! This is a once-in-a-lifetime opportunity for the right person. We are entering a huge growth phase. Help lead us there!
COMPENSATION/HOURS
$20
  • $30+/hour depending on skills, with additional uncapped upside incentives. Medical, Dental, Vision, Retirement, Profit-Sharing plan, etc. This is a full-time position in Fremont, CA. Hours are Mon
  • Thu, 7:00 am
  • 5:30 pm
Pay:
$20.00
  • $30.
00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Life insurance Retirement plan Vision insurance
Work Location:
In person