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Westpeak Consultants Inc
AT&T Customer Service Representative
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
We're hiring an AT&T Customer Service Representative to be assigned in Fresno, CA and nearby areas. This entry level sales and customer service role is ideal for someone who enjoys meeting people, learning quickly, and building sales and customer support skills. As an AT&T Customer Service Representative, you'll explain AT&T Fiber, answer questions, provide support to customers face-to-face, and hone your sales skills. Training is provided to help you grow in customer service and sales. Core Functions of the AT&T Customer Service Representative Meet customers and understand their internet needs Explain AT&T Fiber and available options Provide support with customer questions Share relevant sales offers Recommend services based on customer needs Provide friendly support throughout each interaction Preferred Skills of the AT&T Customer Service Representative Strong communication skills Interest in customer service and sales Positive attitude and willingness to learn Ability to provide helpful support Motivated and team focused As an AT&T Customer Service Representative, you'll gain hands-on sales experience while providing customer support. Training and coaching are provided to help you build confidence, develop new sales skills, and grow with the team.